Our Sandler by Winning Process Team

Matt inspires and motivates others to be the best they can be. He works with organizations of all sizes to develop strong sales teams, customer service teams.  Matt also works with managers and business owners to create better hiring practices and lead their organizations more effectively.  Matt has over twenty years of leadership, sales management, coaching and mentoring of business professionals experience.

Luke Scarchilli is the Director of Customer Success at Sandler by Winning Process, where he partners with business owners, sales leaders, and professionals throughout Upstate New York to improve sales performance, leadership, and customer service. Through coaching, training, and behavioral assessments, he helps individuals and organizations build the systems, habits, and accountability needed to achieve long-term success. Luke earned his Bachelor of Science in Business Administration from The Catholic University of America and is DISC Certified.

Before joining Sandler, Luke built his career around workforce development and helping others realize their potential. As Associate Director of Energy Training at SEAT Center (Social Enterprise and Training Center), he developed and launched an HVAC workforce development program serving at-risk youth and adults. He later served as a Career Services Coordinator with Can Code Communities, helping individuals prepare for and launch careers in the technology industry. Outside of his professional work, Luke is committed to giving back through volunteer coaching in youth soccer. He is also a Big for Big Brothers Big Sisters of the Capital Region, where he also sits on the Board of Directors. When he's not working, he enjoys woodworking, spending time with family, and learning European Portuguese.

Shelley is responsible for implementing the overall marketing strategy for the company and for performing all day-to-day marketing and client support activities.