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Prospecting The Sandler Way: A Step-By-Step Guide

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Strategic Prospecting Begins With Smart Pre-Qualification

Every effective sales prospecting training program begins with one simple truth: a strong, reliable pipeline starts with rigorous pre-qualification. Before you forecast revenue, make sure you can confidently answer these three fundamental questions:

  • PAIN: Does a genuine problem exist that your solution can address and how has that been verified?

  • BUDGET: Is there a defined budget or resources earmarked for solving this issue?

  • DECISION: Who will decide, what is the decision-making process, and how have you confirmed those details?

If you’re unclear on the 3 fundamental questions above, don’t bother moving into the pitch. Stop and start digging deeper. Check out our other article to discover the significance of pre-qualification.

With the “why” clear, let’s walk through the prospecting process in a step-by-step guide so you can apply it with confidence.

Step 1: Use an Up-Front Contract

One of the most fundamental prospecting methods in sales is the Up-Front Contract. At the start of every conversation, set clear expectations about what will happen during the call. This includes:

  • The agenda (what you’ll cover together)

  • The timeframe (how long the discussion will last)

  • The possible outcomes (what decisions might be made by the end)

💡 Pro tip: Practice phrasing this in a natural way.

For example:
“Thanks for meeting today. I’d like to spend about 20 minutes discussing your challenges and see if what we do might be a fit. By the end, we can either decide it makes sense to schedule a next step—or agree it’s not a fit and part ways. Does that sound fair?” This is a core part of prospecting the Sandler way—clear expectations build trust and qualify seriousness right up front.

Step 2: Dig Deeper with the Pain Funnel

Many reps stop at surface-level answers, but strategic prospecting requires more. By asking progressively deeper questions, you uncover the true impact of the problem such as lost revenue, stress, missed goals, wasted time. This not only qualifies the lead but also positions you as a trusted advisor rather than just another salesperson. That’s the foundation of the best sales prospecting strategies.

Step 3: Talk Budget Early

Money conversations can feel uncomfortable especially for new reps. But a smart prospecting strategy includes addressing budget early. If a prospect can’t or won’t invest, it doesn’t matter how compelling your solution is.

💡 Pro tip: Don’t just ask “What’s your budget?” Instead, use softer, value-driven questions like:

  • “How have you handled investment in this area in the past?”

  • “What would it be worth to you to fix this problem?”

  • “Have you set aside funds to address this issue this quarter?”

If the pain is real enough, the investment usually follows. This is a skill taught in every quality prospecting course and it separates the amateurs from the professionals.

Step 4: Clarify the Decision Process

A common mistake in prospecting for new business leads is assuming your first contact has decision-making authority. In reality, multiple people may influence or approve the purchase.

💡 Pro tip: If you discover you’re speaking with an influencer but not the final decision-maker, treat them as an ally. Ask how you can support them in presenting your solution to the real decision team.

Step 5: Always End with Next Steps

Nothing kills momentum faster than leaving a conversation open-ended. Instead of “I’ll follow up soon,” close every interaction with a clear, agreed-upon next action.

💡 Pro tip: Be specific with timelines.

For example:
“Would it make sense for us to reconvene next Tuesday at 10 a.m. after you’ve spoken with your CFO?”

This small discipline is one of the most powerful prospecting methods in sales. It ensures deals move forward instead of stalling out.

Are You Ready To Begin Strategic Prospecting?

Pre-qualification during the prospecting phase is not about disqualifying people. It’s about protecting your time and focusing on buyers who are ready for you.

By applying these five steps elaborated above, you build discipline into your prospecting. You don’t have tire yourself out with pointless calls. Instead, try focusing on the right conversations, with the right prospects, at the right time.

If you found these best sales prospecting strategies valuable and want to take your skills further, connect with Tridenza and sign up for personalized coaching or a prospecting course tailored to your needs.