Miscommunication is one of the biggest hidden threats to sales team performance—and it's more common than you think. In this video, Sandler Trainer Justine Tindall reveals how unconscious communication habits—shaped by years of mental “scripts”—can derail conversations, create unnecessary conflict, and stall deals.
You'll learn how to identify and manage the three internal "tapes" (Parent, Child, Adult) that shape every sales or leadership interaction. Discover how to shift your mindset, respond with clarity, and model emotionally intelligent communication that drives better team dynamics, stronger client conversations, and lasting personal growth.
Whether you're a sales leader or frontline seller, this mindset reset can help you foster trust, reduce friction, and unlock higher performance across your team.
Bonus Sandler Resource: prepare your team to win every sales call with Sandler’s AI roleplay coach.
