Two salespeople miss the same new business goal.
Heather Gipson and Jenifer Robb examine why one rep may need help starting conversations while another needs stronger discovery before proposing a solution.
They discuss what sales skills assessments and DISC communication insights can add, how to confirm a gap in a real buyer conversation, and how to choose one behavior to practice.
Heather’s Gem: “The same missed target can point to two different coaching conversations.”
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