Dealing with “know-it-all” buyers or co-workers can be one of the toughest challenges in sales and business. They often claim they already have the answers, the vendor, or the solution—and that can shut down the conversation before it even starts.
In this video, Sandler shares proven strategies to shift the conversation, including how to:
✅ Ask smart, assumptive questions that open minds without confrontation
✅ Use third-party stories to challenge perspectives in a non-threatening way
✅ Decide when it’s best to move on and circle back later
Learn how to turn a closed mindset into a conversation about possibilities and uncover real opportunities.
Ready to sharpen your sales conversations? Contact Sandler today to learn how our training can help you handle tough prospects with confidence.
