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Goals, Commitment and Accountability

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The content of this recording is copyrighted by Sandler Systems, LLC. All rights reserved.

Transcript

Glenn Mattson
This is the Building Blocks of Success with Glenn Mattson.

Glenn Mattson
We want to spend some time talking about attitude and really the core fundamental.

Glenn Mattson
Taking a look at the black wolf and the white wolf, which really represents the fact that you're going to have different parts of your psyche, you're gonna have things that are trying to convince you to not do things, and there's going to be certain parts of your brain, they're going to tell you to do things.

Glenn Mattson
And what we have to learn is how to understand and manage and control those voices inside of our head.

Glenn Mattson
So let's take a look at some of the stepping stones, the building blocks of successful mindset. The first one wanted to share with you is is desire. Desire is really having that passion, right? That unyielding burning in your belly, that's gonna get you up, to do the things that you need to do when you need to do them regardless if you want to. Alright, so desire is that ability to really go after, and be successfully going after what you consider your goals.

Glenn Mattson
It's interesting. Statistics will tell you that 80% of the people walk in planet earth don't have any goals, they get up, they go to work, they do what they need to at work, come home, if they want to, to play with the kids, to have them family, mow the lawn, sporting events, watch some TV, go for a walk, they repeat. 16% of the people walk in planet earth, they have goals, they have things they want to do in their head, they think about them they don't write them down. Sometimes it's daydreams. But mostly it's the same things in their head. But then you have 4%, really less than 4% actually write their goals down.

Glenn Mattson
Some of those people write them down, specifically what they want. Sometimes they have a plan, but rarely, it's just more of they have goals and what they have to do to get there. Really less than 1%. 1% actually have goals have them written down. They've review them, they share them, and they adjust them; less than 1%.

Glenn Mattson
Staggering. And its own right.

Glenn Mattson
80% of the people have zero goals. 16% have an idea. Less than 4% actually write them down. Staggering. How do you ever know if you're on track or not a track or what you want to do? Anyways, so the thing that's pretty impressive I like is that the individuals who have goals, that 1%, they out earn over their lifetime, the individuals who don't have any goals by nine times. It's not a little bit, that's a staggering amount. Nine times. Goals give you the ability to understand how to make better decisions. Goals, help you understand what you should be doing and when you should be doing it. Goals help you understand that when you get knocked down while you're getting back up. Goals. These are the things that you want to fight for. What's your desire? What are you fighting for? What motivates you? What are the things that you're trying to accomplish by becoming successful? And by the way, it's 100% okay, to be super, super selfish. You got to understand what motivates you. Is it rewards or incentives? Is it things that maybe are at work that you'd love to achieve? So maybe you're achievement based, nothing wrong with that. Maybe it's social factors, maybe you want to be part of that group. Maybe you don't want to be part of that group. Social factors are big motivating factors. Have a fear of consequences, fear of embarrassment, fear of not accomplishing it. Fear of letting other people down. Fear of letting yourself down.

Glenn Mattson
Maybe its power. Maybe you're just sick and tired of being not in control. You're sick and tired of not having enough. You're sick and tired of not enough money. Maybe you're sick and tired and you want control, power, yourself and your decisions. Maybe what motivates you is growth.

Glenn Mattson
Growth motivation is the core fundamental that drives the most successful people. No matter how good they are. No matter how much success they may get. They always ask themselves; will I get a little better? I could do that in this time period. How do I do a little better than that? Individual growth. Motivation aren't necessarily motivated by external things.

Glenn Mattson
Sure they get a lot of toys don't get me wrong, but it's not about the external. They have enough of that. What really motivates them is the journey. What motivates them is the fact of how good can I be? Not others, I'm judging myself against others, about me. So do you get motivated by the rewards and incentives? Are you motivated by social things? Do you want to be driving a certain car, living in a certain neighborhood? Having a certain zip code? Wearing a certain watch? Going on certain vacations so people can see you on social media?

Glenn Mattson
What motivates you? What are the things, that they are going to create the desire that you're going to need to do the things that you're going to need to do to become successful?

Glenn Mattson
When you get knocked down? What's going to get you back up? When you have doubt? What's going to help you push through that?

Glenn Mattson
There are going to be trials and tribulations in your pursuit of your building blocks of success. So ask yourself, why are you doing this? What are you ultimately trying to achieve? And that's okay again, to be selfish. Is it something as easy as I want a car? Is it something that you may say is I don't want. So some people when they look at motivation, will look at other words, words, like I want more of, I want more time with the family. I want more freedom. I want more money, so I can have more freedom. I want more savings. I want better. What's better mean? When you look at motivation, is it better? Is it more? Is it different? Doing a different lifestyle than you did when you were younger? Do you want to have your children have less stress about different things that you had when you were younger? Or the things that you want to stop or start? Motivation is a fickle thing. You need to understand what your internal clock, what's your motivation?

Glenn Mattson
There's times that, honestly, I'll be motivated to go out and run and get in shape, because I don't want to embarrass myself on the field. But once I get in shape, it's not the embarrassment that motivates me anymore. It's about dominating. It's about being the best defenseman; it's about making sure I can be a highly effective team member. So our motivation changes. But we have to understand that with motivation, because motivation can tip, and motivation can change.

Glenn Mattson
But we need to understand it. So maybe for you is it money? Is it materialistic goods? Is it freedom? Is it no more fear? Is to be better than what other people thought you're going to be? Is it for you? Maybe you're motivated for others, maybe you want to show your spouse, your significant other, your children, that you can be more than what maybe others thought, or maybe even what others thought when you were younger. So you're motivated for you, you motivate for others. Maybe, and this is true, maybe what motivates you is showing those that are waiting for you to fail, that you can make it because there are going to be people waiting for you to fail. So having that desire is literally vitally important. The desire of where you want to be in 3, 5, 6, 7, 8, 10 years, 15 years what does that vision look like?

Glenn Mattson
The first building block of success is understanding what motivates you. And by the way, it can be something as easy as I want to be out of this part of my life, I want to move out of this, I want to move out of the city, I want to move out of this house, I want to move over there, I want to get to that piece of the job I want. It's okay to say I want but is it strong enough to convert it to I will do what's necessary to get it. And that's an important conversion. So goals aren't just dreams. Dreams are things that you will want to have in life. Goals are things that you will have in life. So when you take a look at it, because of course, your goals originate from your dreams. But we have to have the passion to do what's necessary to get it that's what converts dreams into goals. The timetables, they have plans, they have action steps, checkpoints, that's a goal. So what's your desire? What's your passion to achieve your goals?

Glenn Mattson
The next building block we have to talk about is commitment. Commitment, unfortunately, in many companies, many agencies, many many, many practices. Commitment is the Achilles heel. See commitment is not necessarily thinking of a good game, talking the good game. Commitment is actually doing what the plan calls for, consistently. Commitment is doing what's needed to fulfill the plan. Commitment is action, not words. So when we talk about commitment, commitment is the second building block of success and commitment means are you willing to do what's necessary? Are you willing to do what you're playing calls for? Of course, I'm talking about legally, morally and ethically, but are you willing to do whatever it takes? Are you committed or not? Individuals that want to be successful but aren't willing to pay the ferry man have limited commitment.

Glenn Mattson
Limited commitment is the reasons that things don't get done. Limited commitment is the gap between their plans and execution. Limited commitment. I didn't have enough time. I didn't hear my alarm. I didn't realize the budget stopped. I didn't realize their players changed. Limited commitment people will say things like, yeah, but. Yeah, I want to lose weight, but as long as I don't have to. Uh c'mon you can't get on to second base with the foot still on first, can't do it.

Glenn Mattson
You've heard me say this before, it's one of my favorite sayings. It's IPDE, identify what you want, put a plan together to get it. And then you got to make a decision. And that decision is, are you going to do the plan? You don't say, we'll see. You don't say, well, let's figure that out later. Kinda. It's a yes or no answer. That's all it is. After you put a plan together, are you willing to do what the plan says at the level of energy and effort the plan calls for? Yes or no? If the answer's no, then change the plan. If the answer is yes, then let's get to it. That's execution. IPDE.

Glenn Mattson
So when you're taking a look at commitment, we have to make sure that you truly buy into what the plan is. And if you do, then stop it, lean into it. Let's get going. So ask yourself, are you willing to do what's necessary to achieve your goals? How committed are you to this? Are you kind of committed? Because you're going to kind of get there. Are you fully committed or not? The second building block is commitment. Be shocked at how many people have goals, look 87% of all goals are gone by February. It's no commitment to them. You know, successful people find younger individuals that are becoming more successful, you know, what they admire about it, they admire their commitment, they admire that they are leaning into it. They admire that they are paying the fairy men to become successful. That's why mentors have a tendency to look out for and find younger individuals that they want to mentor. It's like them, they lean into it.

Glenn Mattson
The third building block I want to get into real quick, in addition to commitment, and desire, right, you gotta have both. The next one is really two parts. It's about excuses. And it's about owning your lifeline. This is called the successful mindset. The successful mindset is the third building block of success. And it really means is is that your mind around, in your beliefs around, responsibility, accountability, and ownership follows these rules. All problems, I have, all sales problems, all management problems, all personnel problems, all work problems, all relationship problems, all problems I have follow these two rules.

Glenn Mattson
Number one, I did or I said something I was not supposed to. I did, or I said something I was not supposed to. The second rule is I didn't do or I didn't say something I was supposed to. When you look at any problem that you have pretty much any area that you have in your life. Follow these two simple rules. I did. Or I said something I was not supposed to. I didn't do or I didn't say something I was supposed to. Take a look at that. Let it sink in for a moment. We must take responsibility for everything that we're about to do. We have to own every decision that we make. And because of those decisions, there's rippling effects. Ownership is raising your hand in the midst of it saying it's me. I own this. Accountability is after the fact. Responsibilities before, ownership is during and accountabilities after.

Glenn Mattson
So let's take a look at where do you fit on that spectrum? If something occurs that wasn't planned, do you own it? If the outcome wasn't what you were hoping for, do you own up to it? Do you hold yourself accountable? When the rippling effect occurs it's not what everyone was expecting, do you raise your hand and you own it? Or do you point fingers? We have to take a look at the mindset of excuse making. Individuals who point blame, individuals who say it's not me, individuals who live by these types of muddles, muddles is a negative belief in your head, only if, what if, if only, only if I had better leads? If only the economy wasn't hitting us? What if I had more territory, these are muddles, these belief systems past the responsibility.

Glenn Mattson
Of fixing the situation, because they're passing the responsibility of why they're there. Doesn't make a difference of what gotcha there in some respects, you got to lean into it, own it and fix it and move on. People will blame outside forces by not taking responsibility, they also shed the responsibility of addressing and fixing it. Really have to start listening to how you sound, you'll never gonna have the capacity to fix anyone on your team, or anyone that you associate with. If you're an excuse maker, you must fix yourself on making excuses. Just listen to how often you make them. Listen to how often you find yourself edging, betting in the gray area just in case it doesn't happen. Listen I'll do the best I can to get there on time. What are we doing? Make a commitment and stick to it. We've trained ourselves not to be committed sometimes. Eradicate these words, listen for them in your head. Start to own and be responsible for every decision that you make. It's critical for beliefs.

Glenn Mattson
Second one about responsibility I want to share with you they call living the lifeline. Living the lifeline is really about this visual that you can put in maybe in your head. And the visual is really about taking a look at from a standpoint that we have these beliefs, these beliefs create filters, which these filters then impact decisions. Decisions that impact our outcomes and results. So if you can think about maybe at 12, 12 o'clock on a watch is your attitudes and your beliefs. And maybe right around three o'clock is decisions or filters that you have. Six o'clock is the decisions that you're going to make because of those filters. And really, right around eight o'clock, is the results that are going to happen because of those decisions. And lastly, are your outcomes. And those are going to show up right around 10:30/11. And a lot of times those outcomes, refuel your attitudes to strengthen your decisions, again, to make the same decisions you made previously, those filters. So for instance, if your belief is you're not very good in math, your decision is is that your filter is like I'm not great at math. So is it really gonna make a difference in my study? So therefore, your decision is not to study as much as you should. So the result is, you know, very well in the class. So therefore, the outcome is you get a bad grade. So when your parents asked you what happened, you said, look, I told you, I wasn't very good in math. So all of a sudden, that outcome reinforces the negative belief. It's called an I-ism, happens all the time. Now, when we look at this wheel, the reason I'm bringing it up, is it living on lifeline means that we own we have to own our beliefs. We have to own the fact that we choose to act or not. We choose to say or not say. We have to own our decisions. And therefore, if we own our decisions, the results of our decisions are ours. And so are the outcomes.

Glenn Mattson
If you choose not to prospect, you will not have a lot of appointments. If you don't have a lot of appointments, you're not going to make any money. If you're in a commissionable job. You can't complain about not making any money. You can't complain about not having a lot of appointments. If your job is to make the phone calls or get referrals and you choose not to do it you have to understand and live and own all the ripples that happen because of it. You can't make excuses on why your results or your outcomes are occurring. Living the lifeline means that you own everything decision that you make. You decide to go home early, that's your decision. But you can't complain about the outcome later. If you make a decision, that to push yourself, get outside your comfort zone and fail, so you can learn from that, that's your decision. And because you're embarrassed to practice, we realize your results are not going to be as good as they should be. You can't complain about those things. It was a choice you made to look yourself in the mirror, and ask yourself, am I actually making the right decisions to help me get to where I want to go? Because your beliefs are productive and non-productive.

Glenn Mattson
We have to identify the non-productive beliefs that are creating the wrong decisions inside of you. Every day that you make the right decision, you're fueling and feeding the new script and getting rid of the old scripts that are not helpful anymore. This is not an all or nothing. It's a constant battle. And as that battle starts to become less and less of a fight, you now have a new habit and a new script. How many of us a simple script as a young child that don't talk to strangers? Then we get into sales and what do we do? The very beginning of sales, we have to go talk to strangers. So these beliefs are there for a reason. What we have to do is make sure these beliefs are not impacting us negatively anymore.

Glenn Mattson
So living a lifeline is really about owning the decisions that you have, owning the results that occur because of it. And making sure that the results and outcomes by ownership gives you the availability of having lessons. That's probably one of the key things that I've said, I'll say it again and again and again, every day when you go home. When you're traveling home, when you're walking out of one room to another if that's leaving your office to go to the house, you have to ask yourself this, give yourself time to sit down, give yourself time to reflect, give yourself time to answer the simple question, what did I learn today? What could I have done better? Could I have done differently?

Glenn Mattson
What can I do more of? What do I have to stop doing? What do I have to start doing? The greatest thing that you can do to maintain and grow your attitude successfully, is learn lessons. And every day you have lessons you gain knowledge and experience, and you learn and learning is the building block of success. So when we look at successful mindset, gotta have a capacity to own everything that you do or you didn't do. And if you didn't do it, own it. Take responsibility for your decisions and the outcomes of such that will give you more strength internally. You gonna start to respect yourself a little more. The last one I want to share with you today in this building box series is outlook. Outlook is pretty intense and outlook has to deal with ourselves, our marketplace, our self-esteem. Let's talk about that next time.

Glenn Mattson
This is the Building Blocks of Success with Glenn Mattson.

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