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Why Most Sales Leaders Misdiagnose Performance Problems in January

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The biggest mistake sales leaders make in Q1...

January is one of the most dangerous months for sales leadership. Not because the deals didn’t close in December, and you missed your number. Not because the pipeline is empty from your fourth quarter heroics, but because the data looks clean. Too clean...

On paper, Q1 appears to be a fresh start. New year, new quota, new comp plans. But under the surface, most sales leaders are already reacting to lagging indicators without realizing it. Their teams are behind on key success indicators, and they misdiagnose. They jump into fix-it mode, and they double down on the wrong things.

Let's face it: depending on your sales cycle, the results you see in January may come from your team's prospecting activity in September or even last year!

Here’s what’s really happening and how to shift it.

Overreliance on Lagging Indicators

If you’re staring at win rates, deal size, or last quarter’s revenue and using those to forecast performance or allocate coaching time, you’re already behind. Those numbers are outcomes. They’re symptoms. Not causes.

And in January, those symptoms lie. They’re often inflated by Q4 deal dumping. They’re disconnected from what’s happening in your pipeline right now.

Leaders who rely solely on lagging indicators tend to do one of three things:

  • Overcorrect with pressure and "urgency"

  • Blame pipeline gaps on team effort or deal quality

  • Add new metrics or meetings without addressing root behaviors

None of these change culture. They just increase noise.

You’re Missing the Mindset and Proactive Behavior Layer

Behind every metric is a mindset.

That’s where January gets dangerous because people are pretending. They’re trying to look fired up when they’re either discouraged or exhausted depending on how they came in at the end of the year, and now their relaxing because they have a clean slate. They’re nodding at kickoff meetings while carrying Q4 baggage into Q1. They’re setting goals, but they’re already hedging.

You can’t see that in Salesforce. But it shows up in:

  • Passive prospecting

  • Long email threads instead of real conversations

  • Pitches disguised as “discovery” calls

  • Shortened prep and slow follow-up

  • False optimism or lack of urgency

The real work of Q1 isn’t inspecting the spreadsheet. It’s re-grounding the team’s beliefs and behaviors. The reason your team’s not producing? It’s not because they forgot how to sell. It’s because they’re reverting to old patterns that feel safer than accountability.

What’s Blocking Your Results in the New Year?

Most growth efforts stall for three reasons:

  1. Leadership doesn’t model the change.
    You can’t preach “discovery-first selling” while pushing proposals out the door before clients are even qualified.

  2. Coaching cadence lacks teeth.
    If your 1:1s are just status updates, you’re reinforcing reporting culture, not performance culture.

  3. There’s no common language.
    If your team doesn't know how to talk about pain, decision, and investment the same way, they default to storytelling and wishful thinking.

Run a January Sales Culture Audit on Your People, Process, and Pipeline

Here’s how to reset:

1. Audit your coaching calendar, not just your pipeline.

Who are you spending time with? What percentage of your coaching is about deals versus beliefs? What behaviors are being celebrated?

2. Reintroduce structure.

Q4 is when playbooks get abandoned. Bring back tools like the Pre-Call Planner, Call Debrief, and KARE Account Planning, not as homework, but as conversation starters.

3. Start with mindset, then behavior, then technique.

Most leaders start with tactics. Start with what your team believes about themselves and the market. Then help them see the gap between what they’re doing and what works. Then layer in the skills.

4. Use Equal Business Stature as your mindset anchor.

Most of your team’s discomfort in prospecting, pricing, or qualification stems from identity-level beliefs. Until they believe they deserve to lead the conversation, they won’t.

Lagging Indicators Don’t Lead Teams

If you wait for your metrics to tell you there’s a problem, you’re already at least three months behind. Culture shifts start when leaders stop reacting to symptoms and start coaching the real causes.

Sales is not a spreadsheet sport. It’s a behavioral game. January is when the players need a reset more than a revamp.

You want to build a Q1 that lasts? Lead like it's March. Coach what you can’t see and don’t let your team’s performance be determined by last quarter’s ghosts.

Need help running a culture audit or resetting your coaching cadence? Let’s talk.

Your Q1 culture shift starts with an audit of the 3 Ps: People, Process, and Pipeline. Click here to take our free online scorecard.